https://undergroundvault.store

UndergroundVault

Build a display worth showing off

Free US Shipping

Quality Inspected & Packed With Care

Fast & Responsive Support

For Serious Collectors

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Built by a collector

Your display should stop people in their tracks

Explore The Vault

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Now Available

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Previous Drops

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Why UndergroundVault?

Fast & Responsive Support

If you ever have a question about an order, a statue, or anything else, you're talking to me. Not a support ticket. Not a chatbot. But directly to the store owner.

Officially Licensed Products Only

Each product in the Vault is officially licensed, from premium manufacturers, and serves one purpose: to elevate your collection.

Quality Inspected and Packed with Care

Every order goes through our thorough Vault Inspection process. This includes a quality inspection and repackaging to ensure your order arrives just like it looks in the product photos.

What Our Customers Say

Outstanding

Spawn is splendid. Underground Vault is the best

Glad to hear you like your Spawn statue! I will say, this one is really cool and I even ordered one for myself. Thank you for the review, and I hope it looks incredible on your display!

Good quality and price. Great customer support as well very fast to respond and good to work with.

Frequently asked questions

Are these statues and figures officially licensed?

Every single piece brought to The UndergroundVault is 100% officially licensed by the original IP holder. We also have our Authenticity Guarantee at the bottom of the homepage. If it's in the Vault it's the real thing. Manufacturer direct, fully authenticated.

When will I get my order?

Due to the fragile condition of our resin statues each order undergoes a thorough (and rather tedious) quality inspection before it is processed and shipped to you.We have this process in place to ensure your figure arrives safely and just how it looks in the pictures. This process can take up to 5 business days, and we communicate each step of the way with you via email.

How much does shipping cost?

We provide free shipping for all orders within the United States.

What is your return policy?

Unopened Orders: If you receive your statue and change your mind, we accept returns on unopened orders within 30 days of delivery for a full refund. The piece must be in it's original packaging and unopen. Once we receive and inspect the return your refund will be initiated immediately.

Damaged or Broken Orders: If your statue arrives damaged or broken we will make it right. Contact us within 30 days of delivery with photos of the damage and we will arrange the return and issue a full refund once the piece is received back. We take packaging and shipping seriously, if something arrives broken that's on us and we handle these issues promptly.

How To Initiate A Return: Email us atsupport@undergroundvault.store with your order number and reason for return. We'll respond within 24-48 hours with return instructions..

What is a preorder and is it safe?

A preorder means you're securing your piece before it ships, typically several months in advance for premium resin statues.This is actually more safe than regular in stock orders as you are able to secure your spot before the product is manufactured. Also, our preorder policy gives you ample time to cancel in case you change your mind.This is standard practice in the collector hobby. Manufacturers like Pure Arts, McFarlane, etc. almost operate almost entirely on preorder models. Your payment is collected upfront and your piece is reserved.At the Vault you have up until 7 days before the figure is estimated to arrive to cancel. Every step of the way between your order and fulfillment will be communicated with you via email.

What if I want to cancel my preorder?

Preorder purchases are fully refundable up until 7 days before the estimated arrival date. Once within that 7 day window, all sales are final and no cancellations or refunds will be accepted.We will notify you via email as your order approaches its arrival date. If you have any questions about your preorder status, please don't hesitate to email support@undergroundvault.store before the cancellation window closes.

Authenticity Guarantee

All products listed on this website are sourced through authorized distribution channels.

Every piece in the vault undergoes a quality inspection before it is shipped to verify product quality and ensure packaging is sufficient. We are a registered business that focuses on curating collector grade pieces. We also provide a free pdf guide with every purchase to help customers retain the long term hold value of their products.